# Chandrima Ghosh - MBA Graduate | Operations & Sales Professional
Source: https://hello.cv/chandrima
Bangalore

## Links
- LinkedIn | https://www.linkedin.com/in/chandrimaghosho
- X | https://twitter.com/ChandrimaGhosho

## About
Highly motivated MBA Graduate with 2+ years of dynamic experience in end-to-end operations, sales, and retail management. Proven ability to drive efficiency and revenue growth, exemplified by reducing inventory mismatch through process improvements and boosting monthly revenue by 18% via strategic marketing campaigns. Adept in procurement, finance coordination, and customer service, with a strong foundation in business process optimization and vendor negotiation.

## Work
### Operations and Sales Associate | Gopal Chandra Ghosh – Umbrella Manufacturing & Retail
Currently leads end-to-end operations and sales initiatives for a manufacturing and retail business, optimizing procurement, inventory, and customer engagement.
- Streamlined procurement and inventory management processes, including vendor negotiations that achieved 10% cost savings on packaging materials.
- Directed daily retail operations, coordinating staff and enhancing customer handling, which reduced retail inventory mismatch through a manual stock audit process.
- Managed end-to-end B2B and B2C sales order fulfillment and delivery logistics, ensuring timely and accurate distribution to clients.
- Contributed to pricing strategies and executed local marketing promotions, including a Diwali campaign that boosted monthly revenue by 18% for umbrella sales.
- Analyzed sales performance data and contributed to cost control planning, identifying opportunities for operational efficiency and profitability.
### Sales Intern | Explomart Pvt. Ltd.
Supported sales and marketing efforts for an e-commerce platform, focusing on product visibility and campaign analysis.
- Facilitated the listing of products on diverse online platforms and marketplaces, expanding digital reach and product accessibility.
- Developed and scheduled engaging social media content, significantly increasing product visibility and brand awareness.
- Conducted performance analysis of marketing campaigns, providing data-driven insights for continuous improvement and optimization.
- Collaborated with the sales team to execute targeted campaign initiatives, contributing to lead generation and customer acquisition efforts.
- Managed customer enrollment processes and delivered essential post-enrollment support, ensuring a smooth and positive customer journey.
### Sales Intern | Big Bazaar (Future Group)
Gained practical experience in retail sales operations and customer engagement within a fast-paced environment.
- Assisted the in-store sales team in effectively managing customer queries and actively promoting sales offers.
- Supported retail operations by managing shelf displays, conducting inventory updates, and providing billing assistance during peak hours.
- Developed a practical understanding of comprehensive retail store operations and effective customer engagement strategies.

## Education
### North Bengal University | Marketing & Human Resource
8.87/10 CGPA
### Ananda Chandra College, University of North Bengal | Arts
71.5%

## Skills
### Business & Operations
Proficient
- Business Process Management
- Retail Store Operations
- Stock & Inventory Management
- Documentation
- Customer Enrollment & Support
### Marketing & Digital Skills
Proficient
- Product Listing on E-Commerce
- Social Media Content Scheduling
- Sales Support & Coordination
- Market Research
### Soft Skills
Proficient
- Time Management
- Team Coordination
- Project Management
- Employee Relation
- Negotiation

## Source
Read this profile on Hello.cv: https://hello.cv/chandrima
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